Privacy Policy

Doctorvenue | Privacy Policy

Effected from: August, 2025

Doctorvenue is an online platform designed for doctors, chambers, and general users. Doctors can register by providing their personal, academic, and professional details. By updating their chamber profiles, doctors can manage their dashboard, set schedules, and make changes or cancellations as needed.

General users (patients) can register on the site and search for doctors based on category, district, upozila/police station, and gender. They can view doctor schedules and contact details.

This privacy policy explains how Doctorvenue collects, uses, stores, and discloses information from doctors, chambers, and general users.

Information Collected, Stored, and Published by Doctorvenue
  1. Doctors' Personal Information:
    • Doctor’s Name: Doctors must register using a name that matches their National ID and BMDC (Bangladesh Medical & Dental Council) records. This name is stored and published.
    • BMDC Number: A valid BMDC registration number is required for registration and is stored and published.
    • Parents' Names & Date of Birth: To verify identity, information such as the doctor’s name, parents’ names, and date of birth may be collected via phone and stored.
    • Phone Number & Email: Contact details are collected for registration and communication.
    • Category/Specialization: The doctor’s area of expertise is stored.
    • Address: Both current and permanent addresses are collected and stored.
    • Photograph: Uploaded photos are stored to help general users easily recognize doctors.
  2. Doctors' Professional Information:
    After registration, doctors can update their professional history (e.g., past institutions, titles, addresses, timeframes). Multiple entries can be added. Doctorvenue reserves the right to collect, store, and publish this information.
  3. Doctors' Academic Information:
    Doctors may provide details about degrees and courses (e.g., MBBS, BDS). Multiple academic entries can be added. Doctorvenue may store and publish these.
Chamber Information Collected, Stored, and Published

Government hospitals and private institutions registered with the DGHS (Directorate General of Health Services), diagnostic centers, clinics, nursing homes, and pharmacies registered with the DGDA (Directorate General of Drug Administration), where doctors provide services, can be registered as chambers.

  1. Chamber Name:
    Chambers must register using their official name, matching the name approved by the respective authority. This name is stored and published.
  2. Chamber Registrant’s Info:
    The person registering the institution must provide their name, address, phone number, role/title in the organization, and a photo. This information is stored.
  3. Certification from Authorities:
    Certificates and registration numbers from DGHS or DGDA (clear scanned or photographed copies) are required and stored.
  4. Chamber Address:
    Addresses are collected and published so users can locate the chamber easily.
  5. Chamber Phone Number:
    Active phone numbers are collected and published to help users reach the chamber for inquiries about services, location, and doctor availability.
General Users' Information Collected, Stored, and Published

Patients can register by providing their name, address, date of birth, phone number, and email. These details are collected and stored.

Additionally, Doctorvenue collects:

  1. Personal Information:
    Includes name, address, age, phone number, email, date of birth, and photo.
  2. Disease, Doctor, and Prescription History:
    Doctorvenue collects and stores information about diseases described, consulted doctors, and prescriptions received.
  3. Browsing Information:

    Automatically collected during site use:

    • Browser type & version
    • Operating system (e.g., Windows, Android, iOS)
    • Date and time of visits
    • IP address (to estimate location)
    • Pages visited
    • Time spent per page
    • Device type (mobile/desktop)
  4. Location (District & Thana):
    Location can be manually entered in search forms or auto-detected with permission.
Use of Collected Information

Doctorvenue uses collected data for the following purposes:

  1. Profile Display & Search:
    Data is used to help users find relevant doctor or chamber profiles by district, thana, specialty, or gender.
  2. Schedule & Appointment Display:
    Chamber-wise schedules are shown on profiles to help patients decide when and where to visit.
  3. Improving User Experience:
    Browsing data is analyzed to improve site navigation, display relevant results, and enhance performance.
Information Sharing Policy
  1. Third Parties:
    Doctorvenue does not sell, rent, or share your data with third parties for commercial purposes. Your privacy is a top priority.
  2. Internal Display:
    Doctor and chamber-related info is visible to users only as part of the platform's legitimate operations (e.g., doctor names, specialties, chamber address, and schedule). This is the core service and shown only for that purpose.
  3. Research:
    If any national or government research organization requests information for healthcare research, Doctorvenue is obligated to cooperate.
  4. Judiciary & Law Enforcement:
    Doctorvenue will provide information to courts, police, intelligence agencies, RAB, army, or other authorities if required by law for national interest or legal processes.
Cookies and Tracking

Doctorvenue uses cookies and similar tracking technologies to collect data such as:

  • Pages visited
  • Time spent on pages
  • Navigation behavior
  • Device usage
Purposes of Cookies
  • Enhance user experience (e.g., remembering searched doctors)
  • Analyze site performance
  • Customize content (future)
  • Improve site functionality and security
Your Choices

You may disable or block cookies via browser settings. Note that some site features may not work correctly without cookies.

Your Rights

As a user, you have full control over your personal data. We respect and support the following rights:

  1. Access and Update:
    You can log in anytime to view or modify your information (e.g., name, phone, address).
  2. Request Deletion:
    You can request deletion of your data unless legal or security obligations require us to retain it.
  3. Account Deletion:
    You may request complete deletion of your account, including all associated data, after proper verification.
How to Request

You can contact us via the support/contact page or take action directly from your profile settings (if the feature is available).

We are committed to the privacy and security of your personal data and handle all information responsibly and transparently.

Doctorvenue may revise this policy as needed. Continued use of the website after updates means you accept the revised policy.

For questions or concerns about this policy, please contact us via our contact page.